Arizona Attorney General
The Arizona Civil Rights Division (the “ACRD”) was created within the Arizona Attorney General’s Office as the administrative agency charged with enforcing the Arizona Fair Housing Act. The ACRD seeks to remedy and prevent housing discrimination by taking complaints from members of the public, investigating those complaints, and if it determines there is reasonable cause to believe housing discrimination occurred , files and prosecutes lawsuits on behalf of those aggrieved by discriminatory housing practices. In addition, the ACRD offers alternative dispute resolution services to parties to housing discrimination complaints and regularly provides education and outreach regarding fair housing issues throughout Arizona. Furthermore, the United States Department of Housing and Urban Development (“HUD”) has designated the ACRD as a Fair Housing Assistance Program, which works cooperatively with HUD to investigate complaints filed with HUD and referred to the ACRD.
Arizona Attorney General’s Office
Civil Rights Division
1275 West Washington Street
Phoenix, AZ 85007
400 W. Congress Street
Tucson, AZ 85701
The Arizona Department of Housing
The Arizona Department of Housing has a contract with Southwest Fair Housing Council to provide fair housing trainings and workshops throughout the state of Arizona. At least four fair housing workshops are conducted within each of the 13 rural counties in Arizona per year, with Pima and Maricopa Counties receiving at least one workshop per year. Housing consumers receive half of these trainings and half are geared toward housing professionals such as site managers, property owners, leasing agents, lenders, and housing authority staff. However, workshops and trainings are open to anyone that would like to attend. Continuing Education Units (CEU) for real estate professionals that need to fulfill this requirement are also provided.
Arizona Department of Housing website:
City of Phoenix
Equal Opportunity Department
The Equal Opportunity Department (EOD) Compliance and Enforcement (C & E) Division’s mission is to ensure equal opportunity in fair housing, employment, public accommodations, & accessibility to city services & facilities. As a human and civil rights agency, the national award-winning department provides leadership and works to uphold equal opportunity for all Phoenix residents. Phoenix values and respects the diversity of its residents and employees.
To improve the quality of life in Phoenix by promoting equal opportunity, embracing diversity and eliminating discrimination.
We will make Phoenix a great place to live, work and visit by promoting a diverse and inclusive community through talented professionals, nationally recognized programs and engaged community partners.
The C & E Team enforces City of Phoenix ordinances that prohibit discrimination in employment, housing and public accommodations. We accomplish this through the following services:
- Investigate complaints related to employment, housing and public accommodations filed on the basis of race, color, sex, age, national origin, religion, genetic information, marital status, sexual orientation, disability or gender identity or expression.
- Ensure that the City is compliant with the Americans with Disabilities Act (ADA).
- Provide training on a multitude of topics including disability issues, discrimination, fair housing and equal employment opportunity.
The City of Phenix, Equal Opportunity Department is responsibile for enforcing Title VII – Federal Fair Housing Act as well as to educate our community about the importance of fair housing and the requirements of our civil rights laws. If you believe you have been discriminated against, you may report the situation to the City of Phoenix, Equal Opportunity Department. Complaints of housing discrimination brought to the attention of the City will be thoroughly reviewed. Those that are determined to involve a violation of fair housing laws will be investigated. We are also available to provide training to businesses and professional associations that are working to comply with the law.
200 W. Washington St., 15th Floor
Phoenix, AZ 85003
City of Peoria
The City of Peoria strongly supports fair housing and strives to pursue strategies which encourage a mix of housing types that foster sustainable living and neighborhoods. One way this is accomplished is through offering diversity in housing type and encouraging the development of public-private ventures which will develop low-moderate income housing with local, state and federal funds. Another component of our fair housing services is through our Peoria SUPPORT program’s Awareness Series seminars that are offered to the public to help educate them about fair housing and other human services resources. We also maintain a Community Resource Guide that includes many organizations that can assist with housing needs including low/no cost legal services that specialize in fair housing issues. The City supports programs and agencies that seek to eliminate housing discrimination along with continued fair housing training and education for our staff.
WACOG created the housing counseling program, A Hand Up, in 2009 in response to the foreclosure crisis in Arizona. WACOG was approved as a HUD-designated Local Housing Counseling Agency in 2010. The program serves Mohave, La Paz and Yuma Counties. WACOG’s housing counselors help homeowners apply for loan modifications, look into special forbearance plans or understand disposition options and timelines presented by mortgage companies. The program provides counseling in mortgage delinquency, homebuyer education, financial management, rental options and homelessness prevention. WACOG also has an agreement with the National Council on Aging to provide Home Equity Conversion Mortgage (AKA, reverse mortgage) counseling. WACOG facilitates group educational workshops in English and Spanish. A Hand Up Program is a Regional Champion of the Arizona Foreclosure Prevention Task Force and also a satellite office for the Southwest Fair Housing Council. WACOG also partners with Community Legal Services to report potential fair housing violations and refer victims of scams and/or cases with questionable practices.
In addition to the Hand Up program, WACOG also helps to sponsor the annual Yuma Housing Festival, which is a celebration of Fair Housing Month. In conjunction with the event, WACOG sponsors a fair housing training, facilitated by the Southwest Fair Housing Council. The training focuses on education for various housing sector organizations, including property managers and Realtors, and is usually held the day prior to the Yuma Housing Festival.
WACOG is the designated Council of Governments, Community Action Agency, Area Agency on Aging and Head Start provider for all of western Arizona. For more information on WACOG’s services and programs, please see our website at http://wacog.com or call us at (928) 782-1886.
City of Avondale
The City of Avondale is committed to affirmatively furthering Fair Housing and ensuring that all persons are given equal access to housing and housing-related services. Attendant with this goal, the City’s Neighborhood and Family Services Department provides services and information to Avondale residents that address Fair Housing issues. Specifically, the City undertakes the following activities to further Fair Housing in Avondale:
- Conducts Fair Housing workshops with local residents, business owner, elected officials, real estate professionals and other interested parties
- Participates in the Arizona Fair Housing Partnership
- Disseminates Fair Housing information in English and Spanish through various media, including local newspapers and City publications
- Maintains a Fair Housing webpage on the City’s website
- Distributes information at various locations and events regarding available Fair Housing programs and services, including information related to property registration and licensing, landlord/tenant rights, Fair Housing, sales tax collection and reporting, and various other housing related topics
Formerly: Arizona Bridge to Independent Living (ABIL)
Ability360 works with both consumers with disabilities and agencies, to educate the community about fair housing. Ability360 assists our consumers to be self-advocates and ensure that they know about their rights and the laws in their community. We offer resources and information and will help consumers advocate against housing discrimination. In addition we have held classes and workshops on fair housing to educate the community, consumers and outside agencies.
Arizona Multihousing Association (AMA)
The Arizona Multihousing Association (AMA) is the statewide trade association for the apartment and rental housing industry, representing over 2,000 members and 205,000 rental units statewide. The AMA represents ethical rental housing providers in legislative, legal and regulatory matters and provides services, products, fair housing educational programs and networking opportunities that enhance the general welfare and economic health of all AMA members.
The City of Tempe
The City of Tempe is committed to affirmatively furthering Fair Housing and works to ensure that all residents have access to housing and housing-related services. The City’s Human Services Department, Housing Services Division provides education/information to residents that can assist them with Fair Housing concerns and with filing Fair Housing complaints. Tempe distributes Fair Housing information to residents in several languages, including Spanish and Arabic, maintains a Fair Housing webpage and is an active member of the Arizona Fair Housing Partnership.
Arizona Association of REALTORS (AAR)
Arizona Association of REALTORS® (AAR) is the largest trade association in Arizona, representing more than more than 40,000 Arizona REALTORS® subscribing to the strict Code of Ethics outlined by the NATIONAL ASSOCIATION OF REALTORS® (NAR). In addition to providing a number of benefits and services, AAR is dedicated to the protection of private property rights and best-interests of Arizona REALTORS® in legislation and strives to provide the best – most current – legal information and education available. Members are active real estate licensees that include professionals from all areas of real estate – residential, commercial, property management, land, appraisal, relocation and more. AAR Membership is made up of licensees from Arizona’s 20 local associations, that are also members of NAR – See more at: http://www.aaronline.com/
Human Services Department
Maricopa County is one of the most populous counties in the nation, is home to over 3.8 million residents and an increasingly diverse demographic. Diversity among its residents, in terms of cultural backgrounds and socioeconomic characteristics, makes Maricopa County a highly interesting and desirable area to live. To continue nurturing this diversity, civic leaders must ensure that an environment exists where equal access to housing opportunities is treated as a fundamental right. Maricopa County strives to reduce housing discrimination in all areas of housing. The County’s Human Services Department, through the Fair Housing Program, and in association with the Arizona Fair Housing Partnership, helps prevent or eliminate discrimination by providing education, outreach and referral services to the residents of Maricopa County.
To provide and coordinate essential support and social services to vulnerable populations to enhance economic, educational, and social opportunities and strengthen communities.
All Maricopa County residents will have equal access to opportunities to improve their lives.
Maricopa County Human Services Department
234 N. Central Avenue, 3rd Floor
Phoenix, AZ 85004
Community Legal Services
Community Legal Services is a non-profit Arizona law firm that strives to assure fairness in the justice system. Legal services are provided to individuals falling below 125% of the federal poverty level with some exceptions for specially funded programs. C LS provides services in Maricopa, Mohave, Yavapai, Yuma and La Paz counties.
CLS assists low income Arizonans reside in safe, decent housing. The agency empowers future and current tenants and homeowners through education, legal representation, brief service, and community partnerships. Although Community Legal Services may provide direct representation in some cases, it frequently educates clients about their rights and responsibilities so they can represent themselves.
CLS assists Arizona tenants and homeowners with issues affecting various types of housing in which they may live. Some of the fair housing legal issues CLS may assist with include:
- Landlord tenant issues such as evictions, non-payment of rent, written notice, rental agreements, partial payment, security deposits, move-out inspections;
- Mobile home and Recreational vehicle owners;
- Habitability issues such as requests for repairs, lack of heat or air conditioning, building code enforcement, bed bugs;
- Subsidized housing, Section 8 vouchers and public housing;
- Domestic violence issues related to housing;
- Requests for accommodations;
- Foreclosures, trustee sales, title disputes; and
- Fair housing violations.
Visit our website for contact information of the office nearest you: www.clsaz.org
Apply for individual civil legal services:
Contact your local CLS office or apply on-line: http://www.azlawhelp.org/accessToJustice.cfm
Contact CLS for community education or professional networking and training: email@example.com
Southwest Fair Housing Council
Southwest Fair Housing Council (SWFHC) is a grant funded Fair Housing Initiative Program (FHIP) that services the entire state. SWFHC’s mission is to provide comprehensive services to achieve and preserve equal access to housing for all people with a primary focus on issues of housing discrimination. SWFHC does this through its four programs: Enforcement, Education and Outreach (E and O), Don’t Borrow Trouble (DBT), and Research that operate out of its Tucson and Phoenix Offices.
Enforcement: Assists people with fair housing and other related housing issues including filing fair housing complaints. SWFHC conducts statewide discrimination testing of housing providers and lenders throughout the year.
Education and Outreach: Provides fair housing training to consumers and professionals, participates in public events, partners with other organizations, distributes literature, and provides other related services in every county in Arizona.
Don’t Borrow Trouble: Primarily provides foreclosure prevention and mortgage modification services. Also provides financial education.
Research: Conducts Analysis of Impediments to fair housing choice and various equity studies on a contract basis.
To contact SWFHC
Toll Free: 1 (888) 624-4611
Tucson: (520) 798-1568
Phoenix: (602) 252-3423
TTY: (520) 670-0233
The City of Scottsdale
The City of Scottsdale is committed to affirmatively furthering Fair Housing and ensuring that all persons are given equal access to housing and housing-related services. The City of Scottsdale participates in the Arizona Fair Housing Partnership and provides resources and referrals for Fair Housing and Landlord Tenant issues. The City of Scottsdale supports programs and agencies that seek to eliminate housing discrimination and provides Fair Housing education and trainings to staff and residents.
Paiute Neighborhood Center
Housing Agency Building 8
6535 E. Osborn Road
Scottsdale AZ 85251
Mail Code PNC-CDBG8
Arizona Fair Housing Center
The Arizona Fair Housing Center (AFHC) is a private non-proft, civil right advocacy organization operating in the state of Arizona. Its mission is to eliminate housing discrimination. The AFHC is a section 501(C) 3 organization and is governed by a volunteer Board of Directors. The Arizona Fair Housing Center receives funding from federal, local governments, and private donations. The Center greatly appreciates our funding sources because without their support the Center cannot accomplish its mission and continue to serve Arizona communities.
Arizona Fair Housing Center
1402 S Central Ave.
Building A, Suite B
Phoenix, AZ 85004